Ask For Andy

Andy is our on duty Gambling Contact Officers (GCO), Andy is here to offer confidential support to anyone who might be feeling impacted by gambling harm, whether that’s you personally, a family member or a friend.

Every Vikings club always has at least one GCO on duty. Our GCOs have completed specialised training to ensure they provide caring, professional and non-judgemental guidance. They understand that asking for help can feel difficult and they’re here to make that first step as easy and comfortable as possible.

When you ask for Andy, one of our GCOs will take you to a private space where you can sit down for a chat over a cup of tea. This is your opportunity to talk openly and confidentially about what’s happening, at your own pace. Andy will listen carefully and help you explore your options for support. If you’d like, they can connect you with professional support services that specialise in gambling harm and wellbeing. You can choose to access these services straight away or keep the information for later when you feel ready.

Andy can also explain our self-exclusion program, which allows you to take a voluntary break from gambling in a supportive and understanding environment.

Andy is available at your local Vikings clubs, anytime you need them. There’s always at least one Gambling Contact Officer on duty, ready to provide confidential support, information and a listening ear. You don’t need an appointment. Simply visit the reception desk or approach any staff member and Ask for Andy.

For many people, gambling is an enjoyable pastime, but for some, it can become challenging and affect their wellbeing, relationships and day-to-day life. Reaching out for help early can make a big difference.

Asking for Andy is a safe and simple way to start that conversation. Our GCOs are trained to recognise signs of gambling harm and can offer early support and guidance in a private and respectful setting.

Sometimes, even just having someone to talk to can make things feel a little lighter and that’s what Andy is here for.

It’s completely normal to feel unsure, nervous, or even overwhelmed when considering asking for support.

Andy is here without judgement and without pressure, whether you just want to talk, gather information or take action.

Everything you share is treated with complete confidentiality and you’re always in control of what happens next.

At Vikings, we’re committed to supporting our members and the community. Asking for Andy is simply a step towards feeling supported and not alone.